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Legal practice is challenging and managing your client’s stress and expectation makes it even more difficult.
This online program explores the crucial role of lawyers in managing not only the legal aspects of a case but also the emotional dynamics that often come with litigation. Lawyers often focus on strategy, advocacy, and outcomes. But you may also find yourself playing an unexpected role as emotional support for your clients, who may be experiencing stress, anxiety, frustration, or fear during the legal process.
This session is a must for any lawyer who wants to improve their client care and ensure they provide the most effective and compassionate legal service. Participants will learn from other lawyers about how they best manage client stress and expectations. You will also hear from a former-lawyer-turned-psychotherapist to gain a deeper understanding of the psychological impact litigation can have on clients and the skills required to manage these reactions effectively.
Topics will include:
By the end of this program, you will have the tools to not only manage your client relationships more effectively but also to maintain the boundaries and emotional resilience needed to thrive in emotionally demanding legal practice areas.
Doron Gold is a Staff Clinician at Homewood Health, the provider of the Ontario legal profession's Member Assistance Program. He is a Registered Social Worker, Certified Professional Coach and psychotherapist, as well as having previously practiced law for 10 years, primarily as a family and civil litigator. Prior to working at Homewood Health, Doron spent almost 7 years working at the Ontario Lawyers’ Assistance Program (OLAP). Doron assists lawyers, paralegals, law students, judges and their immediate family members with personal and professional issues such as addiction, depression, anxiety and career stress. Doron’s role at Homewood Health includes psychotherapy with clients, assisting with the ongoing management of Homewood’s peer volunteer program as well as providing workshops and presentations to various groups in the community. Doron has written and been quoted extensively in publications such as Lawyers’ Weekly, Law Times, Canadian Lawyer and LawPro Magazine on various topics related to lawyer distress and wellness. As well, Doron writes a regular bi-monthly “Lawyer Therapist” column in Law Times. Doron has been asked to speak to various groups throughout Ontario on topics as varied as Work-Life Balance, Lawyer Stress 101, Retirement, Vicarious Trauma and Compassion Fatigue. He is the co-author of the Canadian Bar Association’s “Mental Health and Wellness in the Legal Profession” online course and is the recipient of the 2016 CBA Wellness Forum Award of Excellence.
After a decade on Bay Street, in 2017 Megan Keenberg co-founded Van Kralingen & Keenberg LLP – a boutique commercial litigation and employment law firm. She is a Certified Specialist in Civil Litigation and practices commercial litigation. Megan holds a Master of Laws from Osgoode specializing in Dispute Resolution. She has also completed the Toronto Commercial Arbitration Society’s prestigious Gold Standard Course on commercial arbitration and has returned as Principal Faculty teaching this course. Originally a member of the inaugural NextGen Roster, Megan has recently been promoted to the Main Roster at Arbitration Place. She has been designated as a Qualified Mediator and a Qualified Arbitrator and maintains a mediation and arbitration practice focused broadly on business disputes arising from a wide variety of sectors. Megan also offers case management arbitration designed to promote procedural efficiency for cases proceeding before the courts. Megan is an active member of The Advocates’ Society, having served as a Practice Group Leader for the Arbitration and Mediation Advocacy group, and currently serving on the 10+ Standing Committee. She is also an active member of the Ontario Bar Association having served concurrent terms on the Executive Boards of the ADR Section (including as Chair 2019-2020) and the Civil Litigation Section since 2017. Megan is a frequent speaker at seminars geared towards litigators, ADR practitioners and law firm management.
*see individual programs and jurisidictional allowances for accredited hours/requirements for Canadian law societies.
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*see individual programs and jurisidictional allowances for accredited hours/requirements for Canadian law societies.
