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Login to watch this video if you have a subscription. Learn more about subscriptions.In this program, you will learn about important topics concerning email communication.
The primary topics that we will examine include: email length, response time, subject lines, tone, formality, and using the phrase: “I hope all is well.”
The secondary topics that we will examine include: writing outside of business hours, Reply vs. Reply All, out-of-office messages, marking urgent, drafting with an empty “To field”, forwarding long email chains, using attachments, writing “you” instead of “I”, greetings, signoffs, and more.
Upon completion, you will be able to:
Ryan Standil leads CPD programs about effective written communication. The goal of the programs is to teach participants how to view their own writing from the perspective of their readers.
Before he became a writing instructor, Ryan worked at a law firm in Toronto.
Ryan attended Western University, in London, Ontario, where he graduated from the HBA program at the Ivey Business School and the JD program at the Faculty of Law.
Today, Ryan delivers presentations at law firms, law schools, and the Law Society of Ontario.
Ryan’s presentations are filled with practical examples. Attendees consistently remark that their sessions address the precise communication challenges they face every day.
Ryan is the owner of Write To Excite. www.writetoexcite.com