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Login to watch this video if you have a subscription. Learn more about subscriptions.This presentation will address practice management and risk management. She will address best practice issues in order to avoid negligence issues; how to avoid an unhappy client and what steps to take to respond to these issues when they arise. This presentation will also include having effective systems in place and effective client management and communication.
Susanne Sviergula is a partner at Cavanagh LLP whose practice is focused on professional liability, insurance defence and employment law, acting for both institutional and individual clients. A graduate of both the University of Ottawa and the University of Windsor, she was called to the bar in 2001. Susanne has been an active member of the County of Carleton Law Association, the Advocates’ Society and the Ontario Bar Association throughout her career. She is also a regular volunteer at Law Help Ontario. One of her proudest accomplishments however is having run both the 2016 and 2017 Boston Marathon (with a not so secret desire of making it a hat trick in the future).
Anne was called to the Bar in 2003, and worked for several years as the managing partner in a two-person, general practice firm. Most of the issues she handled involved Wills and Estates or Family law. Anne currently teaches as well as practicing. Anne considers herself more of a solicitor than a barrister as it has been several years since she has attended a matter in court. Anne is also a Bencher with the Law Society of Ontario.